Today, after I had discovered that the heatsink of the "North Bridge" in my Compaq Presario SR1505LA was no longer in place, I decided to contact HP via their online support chat. I was already afraid that the chat would be going nowhere, since the Compaq was older than one year, and it was one of those systems HP dumps in Mexico (meaning: low quality, close to minimal requirements for running the Windows operating system, out dated). The monitor that came with the system, a MV7540, had already died on us several weeks ago.
Read the rest of Why I won't buy HP products in Mexico anymore.
@maslatte - I have contacted Asus by email on the issue, which seems to be more frequent then I thought, yesterday. I don't expect any reply back, but who knows because they somewhat seem to have a reputation to not reply to email. And the contact form on their website doesn't allow me to select the Asus K8S-LA, probably because it's an OEM board.
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Hi John,
Thanks for the info. I went to work on daughters HP a1203w (From Wal-Mart) and when I opened the case I saw the exact same thing. I first thought it just came loose and I was going to try to reattach it. I did a search on how to apply a heatsink on this motherboard and I found your site. Thank you for posting this and I have to wonder if more people would post things that happen like this, maybe next time we could actually prevent someone else from getting stuck with a manufacturers reject and who know if enough people become informed, the manufacture be held accountable.