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Comments: Megacable's definition of support within 24 hours


More than 24 hours after reporting that we had no Internet connection to Megacable, Esmeralda called them again. And she was told that 24 hours means somewhere between 24 and 48 hours, during business hours only. Since the technical support doesn't work on Sunday, we were told to hold our breath until Monday, or even Tuesday.

Read the rest of Megacable's definition of support within 24 hours.

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